Refund policy

Return Period

  • Customers may request a return within 30 days of receiving their order.

Return Conditions
Items must:

  • Be unused
  • Be in original condition
  • Include original packaging where possible

Non-returnable items
Returns may not be accepted for:

  • Used products
  • Damaged items caused by the customer
  • Personalised/custom items
  • Items without proof of purchase

Return Process
To request a return:

  • Contact us at [your email]
  • Include your order number
  • Explain the reason for return

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.