Refund policy
Return Period
- Customers may request a return within 30 days of receiving their order.
Return Conditions
Items must:
- Be unused
- Be in original condition
- Include original packaging where possible
Non-returnable items
Returns may not be accepted for:
- Used products
- Damaged items caused by the customer
- Personalised/custom items
- Items without proof of purchase
Return Process
To request a return:
- Contact us at [your email]
- Include your order number
- Explain the reason for return
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.